The employees in your company's office can make or break the business. They are often on the front line delivering customer service or managing critical information. Hiring highly talented and skilled individuals who will fit well into a company culture can seem almost ‘impossible’. When short staffed or during rapid growth, it may be tempting to hire almost ‘anyone’ as quickly as possible. This is usually a mistake because of the extra costs of carrying ‘dead wood’ on the payroll. The good news is that many office and administrative support occupations often require only a high school diploma with some specialized skills to qualify.